Now that I have customers all across the US, I find myself adopting various speech patterns, accents, rhythm, timing, and inflection depending on the locale of the customer.
Today, I spoke with a customer in Fargo, ND. I didn't really mimic his distinctive accent, but I found myself falling into the rhythm of his speech pattern. Last week I spoke with a customer in Atlanta, Georgia and my southern drawl emerged out from the recesses of my brain. I spoke with customers in New Jersey, one was a local man, the other was a Japanese citizen who spoke English with a short crisp staccato.
To be able to mimic another's pacing is really an powerful tool, since it puts people at ease. I didn't realize how often I use this tool until this job.
Labels: me
I am uploading a photo (taken today) for my Blogger profile. It's not a great photo, but it isn't too bad. Better than nothing.
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For Labor Day, MAS and I went over to Bainbridge island, which is a short ferry ride from Seattle. If you take your car on the ferry, it costs about $35 to cross and return. Though it was definitely still summer, the day was a bit overcast. We went for a couple of short walks at a few of the island's many parks.
Generation O (for obese) is not amused with attempts to fix their bad food habits. In England, a chef named Jamie Oliver was tasked with making healthy food for schoolchildren. The result? The kids mutinied, and their spineless mums are now handing them bags of fast food through the school fences.
This is what will happen in America too. Any attempt to regulate school lunch programs in the USA will fail. They will fail for the majority of children because the children's obesity is merely a symptom of a larger problem that isn't being addressed: poor parenting and a lack of parental discipline.
Labels: health